IDSolutions and Tryten Announce Expansion of Telehealth Solutions to Support Hospital Virtual Care

By incorporating Tryten's cart with IDS' hardware and software integration capabilities, the organizations are making sure that their customers obtain every ounce of value from their hardware investment.

FREMONT, CA: IDSolutions (IDS), end-to-end telehealth solution provider, and Tryten, manufacturer of healthcare and education carts, announced the expansion of their joint solution offering in healthcare.

IDS first teamed up with Tryten in 2018 during the creation of MedSitter, their second-generation remote patient observation solution. MedSitter's hardware and patent-pending software applications are deployed on Tryten's Nova Tall medical carts.

As the Covid-19 pandemic continues to unfold, the two companies agreed to expand their combined offering to support additional telemedicine use cases: Virtual Visitations, Video Intercom, and Virtual Rounding.

"Our team continues to go above and beyond to respond to the needs of our customers," says IDS Founder and President, Tracy Mills. "Partnering with Tryten to leverage their industry leading cart is an obvious choice. Tryten's versatile design is key to delivering solutions that provide our customers new ways to generate value with the same equipment."

IDS and Tryten Telehealth Solutions Include:

Hardware+Software – Tryten carts are designed and pre-configured with the necessary equipment to run HIPAA compliant video conferencing software or MedSitter, IDS' cloud-based virtual patient observation solution.

 Professional Services – a broad portfolio of value-added services is included from consulting, workflow design, engineering, project management, clinical education, and staff training.

Contactless Implementation – through the Rapid Response Implementation Program, carts arrive fully-assembled and roll-out ready.

24/7/365 Support & Managed Services – IDS' Platinum Plus support plan provides technical assistance from the IDS Customer Care team including proactive network monitoring, advanced parts replacement, software maintenance & upgrades, and help desk services.

"At Tryten, we are passionate about helping others. Extending the number of ways we can help enable better care and patient outcomes is top of mind. By working with IDSolutions, we are able to help bring high quality turn-key solutions to healthcare providers and ultimately more timely care to patients for better outcomes," says Tony Jansen, Founder and CEO of Tryten.