Over the years, patient engagement has become more than a buzzword in the healthcare industry. Labeled as the ‘blockbuster drug of the century,’ patient engagement is a key strategy to improve the quality of patient care today, and its evolution plays an integral role in shaping the future of healthcare. In a nutshell, patient engagement is a holistic approach to patient access to information and a sustainable relationship between various stakeholders in the care continuum to evaluate the options collaboratively and move toward shared goals. Engaging patients not only improves patient compliance to health management strategies resulting in better healthcare outcomes but enhances patient experience through seamless communication and transactions.
While patient communication, access to care, and satisfaction were the critical trends in 2019, healthcare providers are looking up to technology to revolutionize the patient engagement goals this year. The ubiquitous adoption of computers, mobiles, and tablets has made patient engagement technologies a commonplace for convenient and interactive care network. Many healthcare providers are utilizing patient-facing engagement tools with various features such as patient navigation capabilities, remote patient monitoring, and chronic disease management programs to align care management in a patient’s lifestyle. The insurgence of similar tools is expected to proliferate in the coming years establishing health IT as the cornerstone for patient engagement strategies.
A significant trend predicted to disrupt the healthcare industry is the adoption of Amazon-like consumer experience for patients. Healthcare providers are shifting patient engagement focus to a platform mindset. They are seeking ways to be responsive and easy to access, similar to Amazon and other digital platformbased organizations. Healthcare providers are also delving into telehealth space and probing applications that can be utilized to enhance patient engagement. However, this continued innovation in technology is posing a risk of clinician burnout, and it is imperative to find a balance between the increased access to care and personnel supply.
In light of these significant technological advancements today, MD Tech Review has compiled a list of top 10 patient engagement solution providers to assist healthcare providers in increasing patient satisfaction and promoting better healthcare outcomes for patients.
With exceptional technological acumen and numerous success stories up their sleeves, many of these companies have consistently proven their expertise in robust patient engagement solution landscape. We hope this issue of the MD Tech Review helps you build the partnership you and your firm need to adopt efficient patient engagement strategies.
We present to you MD Tech Review’s Top 10 Patient Engagement Solution Providers — 2020.