For those who remember the days of rotary dial phones and dot matrix printers, the changes in technology have been incredible. We now hold in the palm of our hand, more powerful computing power than what put man on the moon.
Clinical drug development has seen similar advances and continues to accelerate. We are now talking about organizing disparate data available in real time at the click of a button. Clinical trial management has moved from the use of spreadsheets and simple listings to charts, graphs, and meaningful metrics.
The most critical piece of all these technology advances is having the right people and processes to harness their power. Advanced technology can be dwarfed by forgetting to bring the people along in the journey. People with years of experience can often be overwhelmed by new technologies. Robust change management needs to be part of the technology implementation. This includes reviewing and updating processes to leverage the technology.
In the early days of implementing Electronic Data Capture (EDC), many companies would give a brief training session and leave the sites, monitors, and data managers to determine how to use the technology. The concept being that these highly experienced people would know how to best use these systems.