Leveraging Technology to Automate the Doctor's Visit

Leveraging Technology to Automate the Doctor's Visit

Bending the trends in healthcare costs, whereas at the same time delivering a best at school client expertise, are at the core of healthcare innovation. Specifically in Telehealth, the industry is investment technology to alter the automation of the doctor visit, from appointment scheduling all the way to filling a prescription at the local pharmacy. the traditional doctor’s visit is being discontinuous  by a brand new business model that provides cheap access to quality aid, no matter time or location.

Removing the Pain Points with Innovation

Looking into different industries, we find in-use everyday technologies that have addressed pain points of everything from making travel or dining reservations, to creating check deposits, to even securing and paying for taxi rides. By making manual processes frictionless and automated, overall prices to the healthcare system are lowered , worth is achieved among payers and employers, and the patient experience is revolutionized for the higher. due to the virtual healthcare visit, seeing the doctor currently gets high satisfaction scores averaging ninety five percent. How? By using automation to reduce the multi-hour process of waiting to schedule an appointment, insurance eligibility verification, travel to the workplace and pharmacy wait times, to what may be completed in minutes.

Being at the forefront of the virtual healthcare, visit starts with consumer-friendly front-end technologies like a internet portal or native mobile app for the visit scheduling and request. It depends on refined application layer and information technology as well as a superior routing engine that matches and filters requests based on earth science, to confirm compliance with state rules, age, gender, and request sort (General Medical, medicine, activity Health, Sexual Health, or Tobacco Cessation). Here’s a look at three of the technologies critical to the present virtual visit revolution.

Matching providers to Patients

The right physician-patient match is paramount, each from the perspective of state medical licensing needs and condition-specific appropriateness and patient preference. the flexibility to automatically route visit requests to the correct pool of suppliers could be a advanced perform that has got to scale and be lightning quick to deliver that match within seconds. There are several dimensions to those period of time visit requests, beginning with the routing engine that ought to be a really light-weight standalone service, with a self-contained knowledge store that monitors all eligible suppliers and their state.

Being at the forefront of virtual healthcare visits start with consumer-friendly front-end technologies like a web portal or native mobile app

Are they authorised in this state? presently online and available? Already– or about to be–conducting a visit with another patient? The engine processes requests at the same time investing Erlang/ Elixir technology and maintains a unique standalone service for every supplier and for every visit request supported the provider’s state and also the filter rules above.

The doctor queues ought to be updated at the same time once new visits are requested, visits are completed, or providers indicate that they're now not offered, with updates occurring in but one millisecond using a low latency publish and subscribe paradigm.

As the range of virtual visits continues to explode, the system scales simply while not dependencies on traditional external data stores.

And, of course, it should be designed to be self-healing during network splits or different scheme outages while not having intervention. Automatic recovery from a catastrophic failure that requires a complete reconstruction of all queues will be done in but one second.

Electronic Prescribing

No one enjoys waiting around in a very pharmacy for his or her prescription. Through online search and choice tools integrating Google Maps technology, virtual care users will choose their preferred pharmacy, investing a mobile device’s location practicality, and choose the choice to own one or more default pharmacies keep with their profile.

On the supplier aspect, if a prescription is clinically applicable, everything from choosing the medication, to prescribing the proper dosage, to interaction checks to assure no contraindications or allergies, is automated for accuracy and potency.

Leveraging an electronic communication interface with the SureScripts pharmacy-network eliminates patient wait time at the pharmacy. operating with 95 % of retail pharmacies in the us, SureScripts electronically sends the medication details, the patient’s name, address and number, and also the provider’s info in real time to the chosen pharmacy for fulfillment.

The Visual element

Inherent to virtual care is connecting video and photo streams, and due to technology, the virtual visit could be a highly connected, extremely secure visit. For live video chatting, an encrypted and HIPAA compliant peer-to-peer video/audio stream ought to be wont to connect each parties and ideally support over two participants. additionally to the patient and also the doctor, support for adding a specialist or friend to the video chat is required. A technology that accommodates for higher quality video as information measure will increase is right for an best viewing expertise. It ought to even be WebRTC compliant, which means that embedded video chatting is supported in WebRTC compatible browsers with no plug-in required. Currently, Google Chrome and Mozilla Firefox are WebRTC compatible with support from other browsers coming shortly.

Looking to the longer term

Yes, abundant of the futuristic electronic doctor’s office visit is already here! but innovation suggests that a lot of exciting things on the approach as tending continues to borrow from alternative industries. integrating Amazon Alexa and Google Home can enable patients to request a visit simply by talking to the Alexa or Home device. And new multifunction biometric devices, like those who will capture and send data for pressure, pulse rate and sounds, blood sugar levels, weight, and blood element levels, can soon change a broader range of ailments to be diagnosed and treated remotely. Virtual healthcare automation 2.0 is the future.