The potentialities for health care innovation are professedly limitless. However, even the foremost robust health care organizations can’t pursue every great idea. That’s why a focused approach to innovation is important and ultimately helps create digital products and services that make a difference in peoples’ lives and well-being.
How to begin the innovation process? Admittedly, the foremost important step doesn’t sound too innovative – specialize in truth problem you're trying to unravel. If that looks like a no brainer, it’s actually a radical mind-flip for health care. Too many of our organizations specialize in financials and what’s best for the enterprise when it’s really all about the end-user. We also got to stop pertaining to those we function patients and use the term “consumer” instead. Patients, because the word implies, suffer and await us to form decisions for them – not precisely the way most folks want to be regarded. Consumers are vital, decision-making members of the community who actively seek the simplest partner for health care.
Next, recognize that buyers have problems to unravel. This, too, might not sound like news since we all know the U.S. health system has many problems. However, not all problems bother our customers, so being selective is critical. Find the sweet spot of finding solutions to problems that adjust with big issues addressed in your strategic plan. For instance, Providence St. Joseph Health is pursuing answers to psychological state concerns during a big way. meaning we give points to pursuing solutions that help keep people emotionally well.
It helps to possess a system and process when defining the scope of your work. We’ve established that achieving consumer value may be a must, but there are three other factors to consider: caregiver value, financial value, and enhancement of quality of care.