FrontRunnerHC's New Electronic Order Entry System LabXchange Helps Accelerate COVID-19 Testing Process

By eliminating the need for manual entry of patient information, LabXchange helps remove wrong, unavailable or incomplete demographic and insurance information and decreases the amount of documentation, mistakes and time involved in the process.

Fremont, CA: FrontRunnerHC, a leading software provider that helps healthcare organizations reduce reimbursements with automated solutions to verify patient information, has declared the development of a new software solution called LabXchange. LabXchange has many immediate uses, including helping local and state governments and labs maintain their COVID-19 testing and future vaccination volume.

This vendor-agnostic electronic order entry system allows the automatic collection and review of patient information when health care or laboratory test is conducted, and then transfers the information by integration into the client's lab information management system. End users, such as nurses, phlebotomists and volunteers, can utilize LabXchange to electronically register a patient for a COVID-19 examination. The program securely captures patient information through embedded applications that allow a driver's license or state ID scan and an insurance card image to be captured using web browsers on mobile devices. The user will then read or affix a barcode to the specimen for transfer to the contracted labs.

By eliminating the need for manual entry of patient information, LabXchange helps remove wrong, unavailable or incomplete demographic and insurance information and decreases the amount of documentation, mistakes and time involved in the process.

As per the Journal of AHIMA, "approximately 40% of patient demographic data has been missing from commercial laboratory test feeds for COVID-19".

The State of Kansas Department of Health and Environment (KDHE) is now using LabXchange to further accelerate its state-wide COVID-19 testing, from heavily populated urban areas to rural hot spot regions using mobile testing sites. As Kansas rolls out the method, they expect a drastic reduction in the time required to receive and process each test and the potential for error – good news for the overburdened workforce and those waiting in the long lines to be checked.

N. Myron Gunsalus, Jr., Director of Kansas Health and Environmental Laboratories at KDHE, refers to this program as another example of the state's dedication to public health and its emphasis on innovation. "Protecting the health of all Kansans is our highest priority. This new electronic order entry approach enables us to expedite the COVID testing process with confidence and provide more people throughout our state with the important results they need. Both the public and our healthcare workers will benefit."