How AI is impacting Telemedicine Services

Experts are designing AI-driven technologies for telemedicine and healthcare for increasing the quality of medical services.

FERMONT, CA: In recent times, the scope of telemedicine technology has increased. Rapid network infrastructure development and increased use of smartphones have led to the emergence of healthcare companies offering telemedicine facilities, including remote medical consultations. IBM's AI-backed solutions have shown great potential to help healthcare companies deliver efficient services. Using advanced technology has made it easier for ambitious telemedicine companies to develop their services with IBM's environment. 

Telemedicine organizations have at their core, a lot of research, and technological infrastructure. Only when the companies have robust and operational IT capabilities can they build high-quality, patient-friendly platforms. IBM has supported many start-ups in telemedicine to incorporate technology-based features into their healthcare services. With the experience of IBM, providing robust assistance to telemedicine start-ups aiming to integrate AI-driven healthcare assistants has become possible.

For administrative functions, the healthcare sector has always had to spare resources. Several telemedicine companies are now using the artificial intelligence suite of IBM, Watson, to develop virtual medical assistants on their apps and platforms. Therefore, caregivers can save time and focus on providing patients with better healthcare on smartphones or online platforms. 

In the case of telemedicine services, effective communication tools are also a major requirement. To offer healthcare benefits, service providers need to connect with remote patients. Communication inefficiency often leads to a delay in service delivery and has an impact on customer experience. IBM's technology has helped providers of telemedicine develop smart communication tools to eliminate the need for telephone conversations. Telemedicine applications and websites are also equipped with tools to build features for scheduling appointments and patient learning. IBM's cloud platform allows telemedicine companies to build facilities that can be conveniently scaled and accessed by patients securely irrespective of where they are. The flexibility and support capabilities of IBM can significantly empower providers of telemedicine services.

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