Millennials have a disconcertingly low degree of interaction with doctors. To successfully communicate with millennials, providers must keep up with the rapidly changing digital setting.
FREMONT, CA: In patient engagement, healthcare providers must have services to keep patients engaged, and patients must use those resources. For doctors seeking to keep their younger patients safer, mobile patient interaction techniques can be particularly beneficial.
Millennials have a disconcertingly low degree of interaction with doctors. To successfully communicate with millennials, providers must keep up with the rapidly changing digital setting. On the other hand, Millennials are so mobile-savvy that they hope to find answers to their health-related questions on their smartphones.
Here are four ways mobile patient engagement will be beneficial for younger patients:
Better Patient-Provider Bond
Since patient's data is valuable to them, providers can improve the patient-provider relationship by delivering it to them reliably and efficiently. It's one of the most important ways for a provider to win patients' trust.
Patients are less likely to switch doctors if they feel they can rely on regular, reliable updates from their doctor. They're much more likely to stick to medication schedules.
Reduced Stress while Waiting
The time between when results are available and when a patient can access them is cut in half with mobile updates. Instant contact is created when results are transmitted directly to the patient. This can relieve a patient's anxiety about waiting for test results.
The stressful process of obtaining test results is removed when health information is transmitted directly to a patient via text. This way, a patient doesn't have to waste time traveling to a facility or logging into a portal to get details. The information is instead shown on their mobile device. The patient is more likely to be involved in their health experience if there are fewer inconveniences and time lost.
Easy Billing Reminders
Patients can organize their accounts and pay unpaid balances from their mobile devices thanks to helpful reminders about medical bills. This gives the patient an advantage in terms of budgeting and planning for future balances.