How Optimizing Telehealth will Benefit Patients and the Bottom Line?

Telehealth has proven to be more effective in certain patient populations than others, and those populations may be defined by health concerns, age, or other criteria. With technology, there is only so much that can be done to assist patients.

Fremont, CA: During the pandemic, telehealth was the most convenient way for many patients to get medical care. Patients will return to in-patient visits now that society has returned to normalcy, but evidence suggests they still want access to virtual visits.

According to a recent survey, 37 percent of practices in various specialties that did not offer telehealth prior to the pandemic will continue to do so after the pandemic, bringing the percentage of healthcare organizations offering telehealth after the pandemic to 66 percent.

The question for organizations that are still conducting virtual visits is how to best optimize telehealth to benefit their providers, patients, and bottom line.

According to the results of this survey, nearly 24 percent of providers said they had no significant challenges using telemedicine during COVID. Less than 3 percent said using technology in their practice was difficult, and nearly 6 percent said documentation or workflow was the most difficult.

According to the survey, the most difficult challenge was getting patients to use telemedicine, which equates to a barrier to care. This issue has been described by providers in the following ways:

• Patient challenges with technology

• Getting older patients to use

Telehealth may be more effective in certain patient populations than others, and those populations may be defined by health concerns, age, or other criteria. With technology, there is only so much that can be done to assist patients. As a result, consider which populations would benefit the most from virtual visit access and have demonstrated comfort with the technology. Companies can consider creating a strategy for funneling patients into a virtual or in-person track, such as suggesting a virtual follow-up to an appointment to some pre-qualified patients and an in-person follow-up to others. Because virtual visits are generally quicker, scheduling more of them may free up time in the schedule for patients who require in-person visits, increasing the number of patients a provider can see in a day.

Telehealth has proven to be more effective in certain patient populations than others, and those populations may be defined by health concerns, age, or other criteria. With technology, there is only so much that can be done to assist patients.

Fremont, CA: During the pandemic, telehealth was the most convenient way for many patients to get medical care. Patients will return to in-patient visits now that society has returned to normalcy, but evidence suggests they still want access to virtual visits.

According to a recent survey, 37 percent of practices in various specialties that did not offer telehealth prior to the pandemic will continue to do so after the pandemic, bringing the percentage of healthcare organizations offering telehealth after the pandemic to 66 percent.

The question for organizations that are still conducting virtual visits is how to best optimize telehealth to benefit their providers, patients, and bottom line.

According to the results of this survey, nearly 24 percent of providers said they had no significant challenges using telemedicine during COVID. Less than 3 percent said using technology in their practice was difficult, and nearly 6 percent said documentation or workflow was the most difficult.

According to the survey, the most difficult challenge was getting patients to use telemedicine, which equates to a barrier to care. This issue has been described by providers in the following ways:

• Patient challenges with technology

• Getting older patients to use

Telehealth may be more effective in certain patient populations than others, and those populations may be defined by health concerns, age, or other criteria. With technology, there is only so much that can be done to assist patients. As a result, consider which populations would benefit the most from virtual visit access and have demonstrated comfort with the technology. Companies can consider creating a strategy for funneling patients into a virtual or in-person track, such as suggesting a virtual follow-up to an appointment to some pre-qualified patients and an in-person follow-up to others. Because virtual visits are generally quicker, scheduling more of them may free up time in the schedule for patients who require in-person visits, increasing the number of patients a provider can see in a day.

Telehealth has proven to be more effective in certain patient populations than others, and those populations may be defined by health concerns, age, or other criteria. With technology, there is only so much that can be done to assist patients.

Fremont, CA: During the pandemic, telehealth was the most convenient way for many patients to get medical care. Patients will return to in-patient visits now that society has returned to normalcy, but evidence suggests they still want access to virtual visits.

According to a recent survey, 37 percent of practices in various specialties that did not offer telehealth prior to the pandemic will continue to do so after the pandemic, bringing the percentage of healthcare organizations offering telehealth after the pandemic to 66 percent.

The question for organizations that are still conducting virtual visits is how to best optimize telehealth to benefit their providers, patients, and bottom line.

According to the results of this survey, nearly 24 percent of providers said they had no significant challenges using telemedicine during COVID. Less than 3 percent said using technology in their practice was difficult, and nearly 6 percent said documentation or workflow was the most difficult.

According to the survey, the most difficult challenge was getting patients to use telemedicine, which equates to a barrier to care. This issue has been described by providers in the following ways:

• Patient challenges with technology

• Getting older patients to use

Telehealth may be more effective in certain patient populations than others, and those populations may be defined by health concerns, age, or other criteria. With technology, there is only so much that can be done to assist patients. As a result, consider which populations would benefit the most from virtual visit access and have demonstrated comfort with the technology. Companies can consider creating a strategy for funneling patients into a virtual or in-person track, such as suggesting a virtual follow-up to an appointment to some pre-qualified patients and an in-person follow-up to others. Because virtual visits are generally quicker, scheduling more of them may free up time in the schedule for patients who require in-person visits, increasing the number of patients a provider can see in a day.