How this Unified Patient Engagement Platform Enhances Patient Care

Medical professionals, through the use of this innovation, are providing patients with the most efficient and streamlined pre-registration process during check-ups and imaging.

FREMONT, CA: Royal Solutions Group and Diagnostic Centers of America have collaborated to deliver elevated patient experience, satisfaction, and quality of care. Royal Kiosks™ for Patients, Schedulers and Technologists, Royal Alerts®, Royal Patient Portal®, and RoyalPay® work together seamlessly to improve patient care and experience. These solutions promote real-time clinical screening of a patient's order and automate the engagement of the patient when the order is processed. These solutions enable patients to complete the registration and payment process according to their convenience. This, in turn, will deliver access to test results and images to complete the unified patient experience. "Our platform provides 'One Encounter,' enabling patients to access and manage their information as it traverses the healthcare system," says Peter Nassif, CEO of Royal Solutions.  

Patients enjoy electronic workflow using Royal's tablet solution during the health care visit. Patients use Patient Portal that retains patient history and information intelligently gathered at the time of consultation and diagnosis by asking essential questions. The Patient Portal delivers the collected data to the technologists, eliminating the need for paper. When compared to traditional workflows, patients check-in and are ready for their check-up within a few minutes. Also, practices reduce manual data entry errors, eligibility verification, and the number of statements post-visit. The cost reductions, when coupled with increased daily cash flows, enable imaging centers to benefit from an immediate ROI.

Royal Solutions Group is listed among the Top 10 Patient Engagement Solution Providers, featured by Healthcare Tech Outlook. Royal Solutions is a pioneer provider of services and customized software to the healthcare industry. The company provides customer-centric solutions to ensure best practices and tailored innovation in the application of technology to solve unique challenges and achieve measurable results. Royal Solutions Group's offerings concentrate on patient and provider workflows, delivered through a suite of integrated products to enhance the customer experience.